February 23, 2019, 08:13:21 PM

Author Topic: No download instruction after purchase  (Read 131 times)

kazzz

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No download instruction after purchase
« on: January 10, 2019, 07:03:34 PM »
I have purchased a game yesterday but still didn't receive a download link or activation code.
I have contacted info@citor3.com with my order number but no respond from there neither.
« Last Edit: January 10, 2019, 07:06:16 PM by kazzz »

TheBoundOne

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Re: No download instruction after purchase
« Reply #1 on: January 15, 2019, 05:26:10 AM »
The same has happened to me too. I purchased the game on the 10th and I sent an email as well. Now it's the 14th and I still have not recieved an email response or download link.

Support

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Re: No download instruction after purchase
« Reply #2 on: February 18, 2019, 11:20:41 PM »
Hey guys,
sorry for the late response.

I think your Problems should be "closed" now.

If not please resend your Emails. Normally we answer our Mails nearly Daily.

Best Regards
Aike